Privacy Policy

 

Last Updated: March 12, 2025 By Kobe Neo

Welcome to SEOAILab (referred to as “we,” “us,” or “our”.),our website address is: https://www.seoailab.com/.

We are committed to protecting your privacy and ensuring that your personal data is handled in a secure and transparent manner.

If you have any questions or concerns regarding the use of your personal data, please feel free to contact us at seoailab@gmail.com. We are happy to assist you.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website and interact with our services.

We adhere to all relevant privacy laws, including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), to ensure that your rights are respected.

Table of Contents

  1. Principle of Confidentiality
  2. Information We Collect
    • Personal Information
    • Automatically Collected Data
    • Data from Third-Party Sources
  3. How We Use Your Information
    • Service Delivery & Optimization
    • Account Management & Customer Support
    • Security & Fraud Prevention
    • Marketing & Advertising
    • Legal Compliance
  4. Data Security Measures
    • Encryption & Secure Transmission
    • Access Control
    • Security Monitoring & Threat Detection
    • Data Breach Response
  5. Your Privacy Rights
    • Right to Access & Rectification
    • Right to Erasure (Data Deletion Requests)
    • Data Portability Rights
    • Right to Withdraw Consent
    • Opt-Out of Marketing
  6. Cookies & Tracking Technologies
    • Types of Cookies Used
    • User Control & Opt-Out Options
    • Third-Party Cookies & Tracking
  7. Sharing Your Information with Third Parties
    • Service Providers
    • Legal Compliance & Government Requests
    • Advertising & Analytics Partners
  8. International Data Transfers
    • Data Storage Locations
    • Cross-Border Data Protection Measures
  9. Policy Updates
    • Update Frequency
    • Notification of Changes
  10. Contact Us
  • Privacy Concerns
  • Complaints & Suggestions

1. Principle of Confidentiality

SEOAILab’s processing of all personal data will adhere to the following general data processing principles to comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws and regulations:

  • Legal, fair and transparent: We will handle personal data in a legal, fair and transparent manner, ensuring that users are aware of how their data is used and providing notice and consent mechanisms when necessary.
  • Purpose Limitation: Personal data shall be collected and processed only for specified, explicit and legitimate purposes, and shall not be further processed in a manner incompatible with those purposes.
  • Data minimization: We only collect the necessary information relevant to the processing purpose and avoid excessive collection of user data.
  • Accuracy and Updates: Ensure that personal data is accurate, complete and up-to-date. If there are any errors, we will provide options for correction or deletion.
  • Data Security: All information stored on the SEOAILab platform is strictly confidential. We employ industry-standard encryption and security measures to prevent unauthorized access, loss or leakage. Only authorized personnel can access this data.
  • User rights: Within the scope of applicable laws, users can exercise their rights to access, delete, correct, restrict processing, and data portability of their data, and can withdraw their consent at any time.
  • International data transfer: If data is transferred to other countries, we will take appropriate legal safeguard measures to ensure that data security complies with relevant privacy regulations.
  • Third-party sharing: We will not sell or disclose personal data to unauthorized third parties, except with the user’s explicit consent or as required by applicable laws.

2. Information We Collect

We collect different types of data depending on how you interact with our website and services. The types of information we collect include:

Personal Information

  • Contact Information: Such as your name, email address, phone number, and other similar identifiers.
  • Account Information: Information you provide when you create an account, such as your username, password, and other related details.
  • Payment Information: If you make a purchase, we collect payment details such as credit card information (processed by third-party payment providers).

Automatically Collected Data

  • Device and Browser Information: Such as your IP address, browser type, operating system, and device information.
  • Usage Data: We use cookies and other tracking technologies to collect information about how you interact with our website, which helps us improve the user experience.

Data from Third-Party Sources

  • Partners and Advertisers: We may collect anonymous data about your interactions with our website from third-party sources, such as analytics or advertising partners. This data helps us improve website performance and deliver targeted ads.

3. How We Use Your Information

We collect and process your data to enhance your experience on SEOAILab. Here are the main ways we use your information:

  • To fulfill your request

We use your data to provide the products and services of SEOAILab, handle domain name registration, manage your user account, and efficiently meet your needs.

  • Personalization and Optimization of Experience

By analyzing your usage behavior, we adjust the website’s functions and content to provide you with more personalized services, while optimizing product features and user experience.

  • Communication and Customer Interaction

We use your contact information to:

Provide information on service updates and improvements.

Send important notifications, including policy changes.

With your consent, push relevant information or promotional offers on SEO, artificial intelligence, etc.

  • Ensure a Safe and Trustworthy Environment

To protect users and maintain the integrity of the platform, we:

Verify your identity through the provided information (such as email address and phone number).

Detect and prevent fraud, spam, security breaches and other malicious activities.

  • Data Security and Anti-Fraud

We take security measures to prevent unauthorized access, tampering, disclosure or destruction to ensure the security of your information. At the same time, we continuously monitor the security of IT systems, architectures and networks to prevent fraud or illegal activities.

  • Market Research and Business Analysis

We use aggregated or anonymous data to:

Evaluate customer needs, sales performance and industry trends.

Optimize services and ensure the stable operation of the business.

Use data analysis tools (such as Google Analytics) to track website visits, enhance user experience and website performance.

  • Relationship Management and Personalized Recommendations

We analyze your preferences, interests and behaviors (including your usage of the website and services) to provide content and services that better meet your needs. At the same time, we may send you information about new products, upcoming events or other promotions, and allow you to opt out of marketing messages at any time.

  • Legal Compliance and User Data Management

We handle personal data in accordance with applicable laws, including:

Respond to legitimate requests from government agencies or regulatory authorities (including cross-border jurisdiction).

Protect our own and users’ rights, privacy and security.

Enforce our Terms of Service and take necessary legal actions.

In addition, if you request the deletion of your data or opt out of our marketing list, we will retain basic information to ensure that your data is not processed further.

  • Online Advertising and Marketing

We may collaborate with third-party advertising partners (such as social media and advertising companies) to display advertisements on the Internet.

These companies may use cookies and similar technologies to collect your online interaction data to provide advertisements that are more in line with your interests.

We will conduct such advertising activities in accordance with applicable laws after obtaining your consent, and you can manage your advertising preferences at any time.

  • Website Operation and Content Provision

Even if we have not signed a contract with you, we may still use your data to maintain and manage the SEOAILab website, ensuring that you can access and download relevant content.

At the same time, we may cooperate with our distributors when necessary to more efficiently meet your requests and promote service sales.

We are always committed to safeguarding your data security while providing a personalized, transparent and reliable user experience.

4. Data Security Measures

  • Encryption & Secure Communication

We use strong encryption protocols to protect your data both in transit and at rest. Communication between you and our servers is secured with HTTPS, ensuring safe data transmission and minimizing the risk of interception.

  • Strict Access Control & Authentication

Access to personal data is strictly limited to authorized personnel only. We encourage users to set strong passwords and maintain the confidentiality of their login credentials to prevent unauthorized access.

  • Continuous Monitoring & Threat Detection

Our systems are regularly monitored for vulnerabilities, attacks, and suspicious activity. We employ advanced security tools to detect and mitigate potential threats before they impact our users.

  • Incident Response & Breach Notification

In the event of a security breach, we will notify affected users and the relevant authorities in compliance with applicable laws. We may contact users via email, direct messaging, or public announcements to provide necessary guidance.

  • Third-Party Security Compliance

Any third parties we work with must adhere to strict security standards and implement reasonable data protection measures in compliance with legal regulations. We ensure that any shared user information remains safeguarded.

5. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

  • l Right to Access:You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification:You can request that we correct any inaccurate or incomplete information we hold about you.
  • Right to Erasure :In certain circumstances, you can request that we delete your personal data.
  • Data Portability:You have the right to request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
  • lRight to Withdraw Consent:If we rely on your consent to process your personal data, you can withdraw your consent at any time.
  • Right to Opt-Out of Marketing:You can opt-out of receiving marketing communications by clicking the unsubscribe link in any marketing email or by contacting us directly.

6. Cookies and Tracking Technologies

The Definition and Function of Cookies:

  • Cookies are small text files stored on a user’s computer to help websites operate.
  • The information they store can be used to enhance the user experience, such as remembering login status or user preferences.

User Control and Choice

  • Users can control or disable cookies at the browser level, but this may affect the normal operation of certain functions.
  • Additionally, users can manage some third-party cookies using privacy-enhancing platforms such as optout.aboutads.info or youronlinechoices.com.

Categories of Cookies

Websites use different types of Cookies, including:

  • Essential Cookies: Used for basic functions such as user login, and do not collect personal information.
  • Functional Cookies: Provide personalized experiences, such as remembering a user’s name and email address.
  • Analytical Cookies: Used to track website usage and improve services.
  • Advertising Cookies: Used to deliver relevant advertisements and limit the number of times ads are shown.

Use of Third-Party Service Providers

  • The website may allow third parties (such as Google Analytics, Crazy Egg, HubSpot, etc.) to use their own cookies to perform analytics, advertising, or user experience optimization functions.
  • These third-party cookies may collect data about users’ behavior on the website.

The storage period of cookies

The storage time of different cookies varies. For example:

  • Google Analytics cookies can be stored for 2 years.
  • Language redirection cookies are stored for 1 year.
  • Subscription service cookies (Subscribers.com) can be stored for 10 years.

Privacy policy and opt-out options

The website provides an option to opt out of tracking.

  • For example, users can choose not to be tracked by Google Analytics through the Google Analytics opt-out page.
  • Additionally, users can clear or manage stored cookies in their browser settings.

7. Sharing Your Information with Third Parties

To provide our services, we may share your information with third-party service providers, including:

  • Service Providers: We share data with companies that help us run our business, such as payment processors, email marketing platforms, and analytics providers.
  • Legal Compliance: We may disclose your personal data if required by law or in response to valid legal requests from government authorities.
  • Advertising and Analytics Partners: We may share anonymous data with advertising partners (such as Google Ads) for targeted advertising and analytics purposes.

We ensure that these third parties comply with applicable data protection regulations and use your information only as necessary to provide services to us.

8. International Data Transfers

Cross-border Data Transfer and Compliance:

  • SEOAILab may transfer your personal information to other countries/regions.
  • To ensure compliance with global data protection legal requirements, SEOAILab adheres to applicable international data privacy frameworks, such as the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Addendum to the EU-U.S. DPF, the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), and the APEC Cross-Border Privacy Rules System.
  •  SEOAILab will take appropriate safeguards in accordance with local and international legal requirements to protect your data privacy.

Standard Contractual Clauses and Other Safeguards:

  • When SEOAILab transfers data from the European Economic Area (EEA) to countries not officially recognized by the European Commission as having adequate data protection levels, we use standard contractual clauses to ensure that the data transfer complies with international data protection standards.
  • SEOAILab will provide other necessary safeguards in accordance with applicable national or regional regulations to protect your personal information.

Data Processing and Liability:

  • SEOAILab is responsible for ensuring that all cross-border data transfers comply with data protection regulations.
  •  If SEOAILab transfers personal information to a third party for processing, SEOAILab remains responsible for ensuring that the data processing complies with the principles of the privacy framework.
  • If the third party fails to comply with these principles, SEOAILab will be held liable, unless it can be proven that we were not at fault.

Transparency, regular review and policy updates:

  • SEOAILab is committed to keeping up with the development of international data protection regulations, regularly reviewing and updating our data transfer mechanisms and safeguards as needed to maintain compliance.
  • We will promptly disclose updated content in our privacy policy to ensure that we comply with data privacy protection requirements worldwide.

Personal Data Requests and Dispute Resolution Mechanism:

  • No matter which country or region you are in, if you have any concerns or complaints about SEOAILab’s privacy practices, you can contact us through our privacy portal.
  • In certain circumstances, when other dispute resolution channels fail, users worldwide can request mandatory arbitration or other applicable dispute resolution procedures in accordance with relevant privacy frameworks.
  • We ensure to provide a transparent and efficient mechanism to handle cross-border privacy complaints.

Through these measures, SEOAILab ensures compliance with data protection laws and regulations in various countries and regions around the world, and provides users with transparent and efficient privacy protection.

9. Updates to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. When we make updates, we will post the revised version on this page and indicate the date of the update.

Please review this page periodically to stay informed about how we are protecting your data.

10.How to Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: seoailab@gmail.com